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Plugable USB 3.0 10-Port Hub with 50W Power Adapter
$72.00 USD
SKU: USB3-HUB10C2Amazon Rating : (0 Reviews)
Features
- Expandable— Connect everything USB with this 10 port USB Hub. Connect up to ten USB 3.0, 2.0, or 1.1 devices to any USB 2.0 or 3.0 capable computer. Two flip-up USB 3.0 ports. Robust 12 volt 4 amp 48 watt power supply included. (US AC Wall Outlet Plug, 100-240V 50/60Hz)
- Compatible— Compatible with most Windows 11, 10, 8.1, 8, 7, Vista, XP, Mac OS X, and Linux / Unix systems. Fully plug and play, devices can be hot-plugged, supports USB over-current protection
- Performance— Supports USB 3.0 transfer rates up to 5Gbps (640MBps). Transfer rates are device and USB host controller dependent. Backwards compatible with all USB 2.0/1.1 devices and hosts. Powerful 12V 4A 48W UL certified laptop-style power adapter with 6+ foot cable.
- Design— Master blue power LED. Sleek piano black glossy finish. Six ports in front and four rear ports to minimize cable clutter and maximize accessability. Two of the rear ports flip-up to a vertical position to allow for easy access and insertion of USB flash drives and other devices with one hand.
- 2 Year Warranty— We love our Plugable products, and hope you will too. All of our products are backed with a 2-year limited parts and labor warranty as well as Seattle-based email support
Plugable's Flagship USB 3.0 Hub for Maximum USB Expansion
The Plugable USB3-HUB10C2 expands USB connectivity by enabling up to ten USB 3.0 or 2.0 devices to be added to any USB 3.0 or 2.0 capable desktop, laptop, or tablet computer. The hub supports USB 3.0 transfer rates up to 5Gbps (640MBps) to allow data to move quickly between devices, ideal for high-throughput devices such as USB external hard drives, flash drives, and USB graphics adapters.
A port for everything
Most computers have an average of only 4-6 USB ports. With so many devices we depend on daily, that's just not enough. With USB ports on both the front and the rear, along with two flip-up ports that swivel to a vertical position to allow easy insertion of devices, this hub is perfect for minimizing desktop cable clutter.
USB has become more than a way of connecting devices to a computer with plug and play ease and high performance, it has also become the method of choice to power and charge a huge range of portable battery-powered devices like cell phones, tablets, USB battery packs, handheld game consoles, e-readers, e-cigarettes, cameras, smart watches, fitness trackers, bicycle lights, and many more.
Technical specifications & compatibility
The HUB10C2 features three internal VIA Labs VL812 B2 USB 3.0 hub chipsets with the latest 9091 & 9095 firmwares for maximum forward and backwards compatibility between nearly all USB 3.0, 2.0, and 1.1 hosts and devices.
The VIA Labs VL812 B2 USB 3.0 hub chipset is a 3rd generation solution which emphasizes high performance and high power efficiency.
Included with the HUB10C2 is a robust 48W (12V, 4A) UL certified power adapter with a removable 6 foot power cable (standard IEC320 C13) that fits US, Canadian, and Japanese AC wall outlets. In addition the power supply supports 100-240V at 50/60Hz. With an AC outlet adapter (not included) it can be used worldwide. Also included is a 3 foot/1m USB 3.0 A to B cable to connect the hub to the host computer.
- The hub itself requires no driver installation (although individual devices may require drivers). Supports Microsoft Windows 11 through XP, Mac OS X, and Linux kernels 3.0 and later.
- Installing latest USB 3.0 xHCI host controller drivers is recommended. This hub is not recommended for use with older Texas Instruments, Fresco Logic, Etron, or Wistron USB 3.0 host controllers.
- Older Mac Pros with USB 3.0 PCI Express add-on cards may not work with this or any USB 3.0 hub.
- The Apple SuperDrive is not compatible (see Apple HT201788).
- 2.4Ghz wireless devices such as keyboard/mouse receivers, Bluetooth and WiFi adapters, may not work in close proximity to USB 3.0 devices or hubs.
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USB Port Types
USB-A
pietz, CC BY-SA 3.0 , via Wikimedia Commons
This is the standard USB connection that most computers offered prior to the introduction of USB Type-C (USB-C). Even after the introduction of USB Type-C, this is still quite common.
It can provide data transfer rates up to the USB 3.1 Gen 2 (10 gbps) specification depending on the host and device, but does not directly support video in the way that USB-C Alternate Mode does. This limitation makes DisplayLink USB graphics adapters and docking stations ideal on systems that do not have USB-C, or in instances where more displays are needed beyond available video outputs of a PC.
USB-B
Fred the Oyster, CC BY-SA 4.0 , via Wikimedia Commons
IngenieroLoco, CC BY-SA 4.0, via Wikimedia Commons
This type of connection comes in a couple different styles depending on whether USB 3.0 and higher transfer rates are supported (bottom graphic). Usually this type of connection is used to plug into USB devices that do not have a fixed cable connected, such as USB docking stations, USB hubs, printers, and others.
USB Mini-B
Fred the Oyster, CC BY-SA 4.0 , via Wikimedia Commons
One of the first connectors for charging a smartphone, wireless game controller (such as the Sixaxis and DualShock 3), and other small devices such as external hard drives. Not commonly used today, but is still used in some cases. Most devices using USB Mini B are using USB 2.0, though a USB 3.0 variant does exist. This specification also added USB On-The-Go (OTG) functionality, though it is more commonly implemented with Micro USB.
USB Micro-B
Fred the Oyster, CC BY-SA 4.0, via Wikimedia Commons
IngenieroLoco, CC BY-SA 4.0 , via Wikimedia Commons
A smaller connector that serves many of the same uses as the Mini B connector, with added optional features such as Mobile High-Definition Link (MHL) to allow devices like smartphones to output video to larger displays without requiring a dedicated port for video output.
The larger variant of USB-B is most commonly used for external hard drives for higher 5Gbps transfer rates.
USB-C, Thunderbolt™ 3, and Thunderbolt™ 4
Niridya , CC0, via Wikimedia Commons
The most recent USB connection, USB Type-C (USB-C), represents a major change in what USB can do. The connector is smaller, can be connected in two orientations, is able to carry substantially more power and data, and can directly carry video signals of multiple types (HDMI, DisplayPort, etc.) Intel has also adapted the USB-C connector for use with Thunderbolt 3 and Thunderbolt 4.
It is important to note that while all Thunderbolt 3 and Thunderbolt 4 connections are USB-C, not all USB-C connections can be used with Thunderbolt 3 or Thunderbolt 4 devices.
More details regarding physical USB connections can be found on Wikipedia . The graphics depicted here are adapted from Wikimedia Commons by various artists under the Creative Commons Attribution-Share Alike 3.0 Unported license.
Self-Powered vs Bus-Powered USB Devices
While all USB ports provide some amount of power for attached devices, the available power may not be enough for certain high-current devices such as USB hubs or external hard drives. High-current devices usually come with their own power adapter, making them self-powered, in contrast to a bus-powered device that draws all of its power from the host computer's USB interface. Bus-powered devices can cause issues if they need more power than is available from the host machine.
Many of our devices that include power adapters, especially USB hubs, will function in either self-powered or bus-powered mode. However, even though the device may function, each additional device attached to the host computer reduces the total available bus power. If the power runs out, any USB device attached to the computer may suddenly disconnect. If this were to happen to a USB storage device, such an event could result in permanent data loss.
If a device comes with a power adapter, we recommend that the adapter stay connected at all times, otherwise the device may not function as designed.
Self-powered USB device - A device that takes all of its power from an external power supply
Bus-powered USB device - A device that takes all of its power from the host computer's USB interface.
Will this Hub support USB Fast Charging?
When used with Battery Charging 1.2 (BC 1.2) Standard compliant devices, the two flip-up ports are able to fast charge devices at at over 3x the normal USB rate (1.5 Amps vs 0.5 Amps) without a computer attached. Actual charging rates are device-dependent and will vary by device, so check the charging rate chart below for information on your specific device.
When used with non-BC 1.2 Standard compliant devices, or when a host PC is attached, the flip up ports and all other ports function as a standard USB hub. In this mode, devices will behave as they would when connected directly to a PC, and may or may not charge. For example, older Apple devices with a 30-pin connector are *not* BC 1.2 Standard compliant, and will only charge when the devices are powered off.
Is this hub a good match for my Raspberry Pi?
Because the Raspberry Pi is a USB 2.0 device and can’t take advantage of USB 3.0 functionality as well as mixed results from users, we do not recommend this hub for use with the Raspberry Pi. The hub we do recommend is our 7 port USB 2.0 hub.
What do the blue LED lights indicate?
There is a blue led for each of the downstream USB ports on the hub. The LEDs turn on when a USB device is connected and recognized by the operating system. These lights may turn off even though a device is connected when the host computer operating system puts the device to sleep to conserve power. There is no master light to indicate the hub is receiving power.
Why does my wireless mouse or keyboard appear sluggish or not work properly when used with the hub?
Most USB receivers for wireless mice and keyboards operate in the 2.4Ghz band. When connecting the receiver to any USB 3.0 port there is potential for interference that can affect the devices performance. The most effective method is to add a short USB 2.0 extension cable between the hub and the receiver to mitigate the effect, and many wireless keyboards and mice come with such a cable for this reason.
My External hard drives disconnect randomly or when I sleep/wake my Mac causing an improper drive eject error message.
Hard Drive Updates:
- Check for and update external hard drive firmware if available.
- For Intel based Macs, perform an SMC and PRAM/NVRAM reset SMC.:
- Perform an SMC reset: https://support.apple.com/en-us/HT201295
- Perform an NVRAM/PRAM reset: https://support.apple.com/en-us/HT204063
- Disable Power Nap on Mac (in power settings, disable for when connected to AC power and battery if the customer uses the hub while also on battery power).
- If possible, test the USB hub and hard drives with a Windows PC to see if the issue persists there as well.
If this issue persists, if possible we have a tool that automates collecting a set of log files from your system. You can download the PlugDebug tool and learn how to use it by clicking on this link:
Ensure that you have the USB Hub connected to the computer when the PlugDebug application is run. Then send us a copy of the log files to Support@Plugable.com
Some or all of the USB ports are not working on my Hub.
If your USB Hub is having issues with some USB ports not connecting to the host computer, there are a few steps that you should try to resolve this issue.
Full power cycle reset:
- Disconnect the power supply, USB Host cable, and all devices from the USB Hub.
- Leave the USB Hub disconnected for 30-60 seconds.
- Reconnect the USB Hub’s power first.
- Connect the USB into the host, then plug USB devices back into the hub.
If this issue persists, if possible we have a tool that automates collecting a set of log files from your system. You can go here download the PlugDebug tool and learn how to use it.
Ensure that you have the USB Hub connected to the computer when the PlugDebug application is run. Then send us a copy of the log files to support@plugable.com
Problems With USB3-HUB10C2 Not Powering On
In the event that you find the hub not powering on after the power adapter has been connected it may be due to the power switch being turned off. On the back of the USB3-HUB10C2 there is a physical switch that can be toggled Left for Power Off and Right for Power On.
Do Plugable products support the Apple SuperDrive?
Unfortunately Plugable products do not support the Apple SuperDrive.
The Apple SuperDrive has stringent power requirements that can only be met by directly connecting the SuperDrive to your host laptop. As a result at this time Apple recommends only using their USB-C adapter cables. You can find more information on that here → How to connect the Apple USB SuperDrive
If you have purchased a Plugable product to use with your Apple SuperDrive, and would like some additional assistance please do not hesitate to reach out. You can do so by emailing support@plugable.com, or going to Plugable.com/Support.
Understanding Heat Generation in Electronics
It's not uncommon for users to notice a certain level of heat generation from electronics and by extension, Plugable products during operation. In this knowledge base article, we'll explore the reasons behind this heat generation and why it is considered a normal experience within reasonable limits.
Electronics, by their nature, generate heat during operation. This is primarily a result of the electrical current flowing through various components, such as integrated circuits, transistors, and other electronic elements. As Plugable products are designed to efficiently process and transfer data (among other functionality), some level of heat generation is inherent.
Factors Influencing Heat Generation:
- Power Consumption: The power consumption of a device directly influences the amount of heat it generates. Higher power usage, especially during data transfer or charging processes, can lead to increased heat.
- Enclosure Design: The design of the product's enclosure and its ability to dissipate heat play a crucial role. Adequate ventilation and heat sinks are often incorporated to manage and disperse generated heat effectively. This is evident in our TBT3-UDZ and TBT4-UDZ designs. The metal case in these docks are designed to function as a heatsink with thermal pads placed throughout the enclosure. This allows heat dissipation from inside to the outside, but will also make it feel as if the device is “too hot”.
- Ambient Temperature: The external environment may also play a role. Higher ambient temperatures can contribute to increased perceived heat from the product. This means that summer temperatures may increase the heat generation of not just Plugable products, but many other electronic devices.
Normal Heat Levels: While it is normal for electronic devices to generate heat, Plugable products are engineered to operate within safe temperature ranges. We conduct rigorous testing to ensure that the heat generated during normal operation falls within industry-standard safety parameters. While not all products are or need to be UL certified, we try to go by UL guidelines for thermal readings. The UL threshold is 77C/170.6F, and we aim for around 71C/160F.
Tips for Users:
- Ventilation: Ensure that Plugable products have sufficient ventilation around them. Avoid placing them in enclosed spaces where heat dissipation may be impeded.
- Usage Patterns: Intensive tasks such as high-speed data transfer or charging multiple devices simultaneously may result in increased heat generation. This is generally normal but may be more noticeable in such scenarios.
- Accessories: A number of our devices will allow for the connection of USB accessories and as such, these will require power. If too many “power-hungry” devices are connected, this will cause the device to run much hotter than expected. Be sure to keep in mind the power limits of your dock/device.
In conclusion, experiencing heat from Plugable products is a normal aspect of their operation. Users can rest assured that we prioritize the safety and efficiency of our devices. By understanding the factors influencing heat generation and following simple usage guidelines, users can make the most of their Plugable products while ensuring a reliable and efficient user experience.
Can I connect this product to a computer's Thunderbolt/Thunderbolt 2 port?
Many users assume that USB-C devices can work with older Thunderbolt 2 Macs if they use a Thunderbolt 3 to Thunderbolt 2 adapter, such as the one made by Apple. However, this is not the case. These adapters are specifically designed to support Thunderbolt devices only - not standard USB-C peripherals.
While Thunderbolt 3 and USB-C share the same connector type, they use different underlying data protocols. Non-Thunderbolt USB-C devices, rely on USB standards for data and power. The Thunderbolt 3 to Thunderbolt 2 adapter does not carry USB signals; it only passes Thunderbolt data. Because of this, plugging a USB-C device into a Thunderbolt 2 Mac using this adapter will not work - the computer will not detect or communicate with the device.
If you need to connect peripherals to a Thunderbolt 2 system, we recommend using a USB-A dock or hub (if available on your system). This ensures compatibility without relying on unsupported adapter chains.
In short, even though the connectors may fit, USB-C devices are not compatible with Thunderbolt 2 Macs via Thunderbolt adapters - only Thunderbolt devices will work in that setup.
What is the maximum length Thunderbolt cable that can be used to connect a Plugable Thunderbolt docking station to the host computer?
All Thunderbolt docking stations include the appropriate Thunderbolt cable in order to connect the docking station to the host computer. As of this writing, all Plugable Thunderbolt host cables that are included with Plugable Thunderbolt docking stations are 1.0 meter (approximately 3.3) feet in overall length.
For reference, the specifications of all Plugable Thunderbolt cables are printed on a small white cable flag attached to the cable itself.
If the original 1.0 meter long Thunderbolt host cable is not sufficient for a specific use case, longer cables of up to 2.0 meters (approximately 6.6 feet) in overall length can be purchased separately from Plugable. An example of such a cable is the Plugable TBT4-40G2M cable
Plugable does NOT support using Thunderbolt host connection cables that are over 2.0 meters in overall length with any Plugable brand product.
Plugable does NOT support the use of any type of Thunderbolt extension cable or any type of signal repeater in conjunction with our products.
Please note, Plugable can only guarantee the performance and compatibility of Plugable brand cables.
What is the maximum length cable that can be used to connect a Plugable USB-C docking station to the host computer?
All Plugable USB-C docking stations include the appropriate USB-C cable in order to connect the docking station to the host computer. As of this writing, all Plugable USB-C host cables that are included with Plugable USB-C docking stations are 1.0 meter (approximately 3.3) feet in overall length.
For reference, the specifications of all Plugable brand USB-C cables are printed on a small white cable flag attached to the cable itself.
If the original 1.0 meter long USB-C host cable is not sufficient for a specific use case, longer cables of up to 2.0 meters (approximately 6.6 feet) in overall length can be purchased separately from a 3rd-party.
We recommend purchasing a cable that matches or exceeds the specifications of the original Plugable cable and purchasing said cable from both a well known and reliable brand.
Plugable does offer a 1.0 meter long USB-C extension cable (USBC-METER3-1MF) that can be used in conjunction with our USB-C docking stations. This extension cable can be combined with the original 1.0 meter long Plugable USB-C cable included in the box with the docking station to extend the overall cable length to 2.0 meters.
Plugable does NOT support using USB-C host connection cables that are over 2.0 meters in overall length with any Plugable brand product. Additionally, Plugable does NOT support the use of any type of 3rd-party USB-C extension cable or signal repeater in conjunction with our products.
Do I need to approve or authenticate Thunderbolt devices when I connect them to my Windows or Mac computer?
Overview
For most modern Windows and Mac systems, Thunderbolt devices are automatically approved and will ‘just work’ once connected.
The main exception is Apple Mac laptops with Apple CPUs running macOS Ventura (13) or newer, where you’ll be prompted to manually approve the device the first time you connect it.
The summary table below provides the specific details at a glance, and the text that follows explains the table in more detail.
Thunderbolt Approval / Authentication Summary Table
Why Authentication Exists
To expand further, Thunderbolt 3, 4 and 5 are in essence external connections to the host computer’s internal PCI Express bus. This type of low-level and high speed connection warranted security protocols to prevent unauthorized access to user data.
Windows: From Intel Software to Native OS Support
When Thunderbolt 3 Windows systems were first introduced in late 2015 it was necessary to use Intel Thunderbolt software to manually authenticate and approve external Thunderbolt devices.
With the introduction of Thunderbolt 4 Windows systems in 2020, it was still necessary to have Intel Thunderbolt software installed on the host computer. However, in most cases the authentication and approval process would happen automatically greatly simplifying the process.
Starting with Windows 11 version 21H2 released in October of 2021, Microsoft integrated support for both USB4 and Thunderbolt into the Windows operating system → LINK
This means that with most modern Thunderbolt 4 and Thunderbolt 5 computers running the latest version of Windows 11 it is no longer necessary to install Intel Thunderbolt software on the host computer in order to manage Thunderbolt devices. In most cases, the authentication and approval process will still happen automatically.
macOS: From Intel CPUs to Apple CPUs
When Thunderbolt 3 Mac systems with Intel CPUs were first introduced in 2016, the authentication and approval mechanism was built-in to macOS and was transparent to the end user.
Apple introduced Mac computers based on Apple CPUs in 2020. Macs based on Apple CPUs running macoS 11 Big Sur or macOS 12 Monterey would automatically approve and authenticate Thunderbolt devices when connected.
macOS 13 Ventura was released in 2022 and for portable Macs with Apple CPUs Apple introduced a feature known as ‘Accessory Security’ (also known as ‘Restricted Mode’) → LINK
By default, portable Macs (i.e. laptops) with an Apple CPU running macOS 13 Ventura or newer version of macOS will require the end user to authenticate and approve a Thunderbolt device when initially connected.
Stationary Macs (i.e. desktops) with an Apple CPU running macOS 13 Ventura or newer version of macOS do NOT implement the ‘Accessory Security’ feature. As a result, Thunderbolt devices will be automatically approved and authenticated when initially connected.
Apple Macs with Intel CPUs (both laptop and desktops) running macOS 13 Ventura or newer do NOT implement the ‘Accessory Security’ feature. As a result, Thunderbolt devices will be automatically approved and authenticated when initially connected.
