What Is DockTag? And Why It’s the Future of Hot-Desking

Hybrid work is here to stay—but IT support tickets, desk confusion, and underused office space don't have to be. Enter DockTag™, an innovative solution from Plugable that turns an otherwise ordinary docking station into a powerful IT management solution that makes hot-desking an affordable and scalable solution for any organization.

If you've ever arrived at a shared desk and wondered if it's free and how to connect, this is for you.

Let's break it down.

What Is DockTag?

DockTag is a self-service hot-desking and IT management solution built directly into the Plugable UD-7400PD docking station.

Your docking station becomes:

• A check-in kiosk,
• A support portal,
• And an IT asset tracker.

All on one screen. No new hardware, no local software, and no calls to IT to start your workday.

Who Is DockTag For?

• Employees: who want to plug in and get started, without the help desk.
• IT Managers: tired of remote troubleshooting and tracking down which desk has what gear.
• Organizations: navigating hybrid schedules, shared desks, and limited tech support bandwidth.

Where Would I Use It?

Anywhere desks are shared or rotated:

• Hybrid office hubs
• Hoteling stations
• Satellite workspaces
• University and enterprise computer labs

If it's not your desk 24/7, DockTag makes it easier to use.

When Would I Use It?

Every time you plug into a Plugable-enabled desk:

• Starting your workday in a hot-desk zone
• Grabbing a free space for an impromptu meeting
• Needing to log an issue or find help fast without calling IT

Why Would I Want to Use It?

Because:

• Time matters, DockTag cuts down the desk setup drama.
• IT costs add up, and DockTag saves time and support calls.
• No one wants more software, this works right from the dock.
• You need visibility. DockTag gives admins real-time desk usage status.

It's affordable. Quick access for users to get help is standard. Access to asset management and hotdesking features is about $60 per year per desk.

How Does DockTag Simplify Hotdesking?

It's as easy as scan, reserve, and work:

1. Scan the QR code on the dock screen with your phone.
2. Reserve your desk and check in instantly.
3. Get support via links embedded right on the screen.
4. Admins get complete visibility in the DockTag asset portal, with zero-touch enrollment and REST API integration for asset systems.

DockTag takes the guesswork out of shared desks. Want to see what DockTag looks like in action?

Looking for more in-depth information on how DockTag functions? Check out these resources below.

Plugable DockTag Overview and Manual

If you still have questions, contact us at support@plugable.com for more info. 

Frequently Asked Questions:

Q: What is DockTag?

A: DockTag is Plugable’s self-service hot-desking and IT management tool. It transforms the UD-7400PD into a smart check-in and support kiosk—right on screen. No additional software or hardware required.

Q: Who is DockTag for?

A: DockTag is built for hybrid workplaces, IT admins, and employees. It helps users access desks quickly and gives IT teams visibility and control without constant support requests.

Q: Where would I use DockTag?

A: DockTag is ideal for shared workspaces—hot desks, hoteling stations, hybrid offices, and any environment where people rotate between desks or locations.

Q: When would I use DockTag?

A: Use DockTag whenever you arrive at a shared desk, need to check availability, reserve a space, or get IT help fast, without opening a ticket.

Q: Why would I want to use DockTag?

A: DockTag eliminates friction. It lets employees check in with a QR code, provides real-time data to IT showing which desks and docks are occupied, reduces support tickets, and runs without installing software. All for around $60 per desk per year.

Q: How do I use DockTag?

A: Just walk up to a DockTag-enabled desk, scan the QR code on the dock’s display, tap to reserve or get help, and start working. It’s self-service and seamless.

Q: What hardware does DockTag require?

A: All you need is a compatible Plugable dock (like the UD-7400PD) and a connected display. The rest runs through Plugable’s SaaS portal.

Q: Is DockTag secure?

A: Yes. It’s built on AWS’s serverless infrastructure with regional points of presence (PoPs) and integrates securely with IT asset systems using REST APIs.

Q: How much does DockTag cost?

A: DockTag Hotdesk SaaS is priced at $60 per desk per year—simple, flat-rate pricing with no tiers, usage caps, or surprise fees.